Hearing Aid
Troubleshoot & Repairs
If your hearing aid has suddenly stopped working or isn’t functioning properly, you’re in the right place. Here, we provide videos to some of the most common issues that hearing aid users experience, as well as simple maintenance tips to keep your device performing at its best.

Common Hearing Aid Issues
Hearing Aid fixes usually take a few minutes, however they may be times where the slight adjustments do not help. Your hearing aid will need to be sent to the manufacturer by us for repair. Please give us a call.
No Sound or Weak Sound
If your hearing aid is producing no sound or the sound is faint, the issue may be caused by a blocked wax guard, a dead battery, or an issue with the receiver. Learn how to clean your hearing aids, change the battery, or replace the receiver below.
Whistling or Feedback
Annoying feedback or whistling can be caused by improper fitting or buildup of earwax. We explain how to adjust your hearing aid for a better fit and provide tips on ear care to reduce feedback.
Distorted or Intermittent Sound
When the sound quality is inconsistent or distorted, it could be due to moisture damage, debris, or a malfunctioning microphone. Discover cleaning methods, drying techniques, and how to test your hearing aid microphone.
Hearing Aid Won’t Turn On
If your hearing aid won’t power up, the most common issues include battery problems, debris in the battery compartment, problem with the charger, or a malfunctioning power switch. We’ll walk you through basic steps to troubleshoot and fix these problems.
Hearing Aid Troubleshoot Video's
Hearing Aid Still Not Working?
Your hearing aid may need to be sent to the manufacturer for repair.
Please send your hearing aid to our office below:
The Hearing World
75 Tottenham Lane
London, N8 9BE.
United Kingdom
Please include your full name and details of the patient.
Hearing Aids should always be sent on a tracked service - We are not responsible for any lost hearing aids shipped to us.
Please let us know via email to expect your hearing aids:
